Got a question? Check out the list of FAQs below! If you don't find the answer to your question, please feel free to get in touch (See bottom of this page for our contact form).
You can return your item via any trackable courier service.
You will need to cover courier costs yourself.
You must take precautions to ensure your items reach our warehouse as we cannot take responsibility until we receive the items. Please ensure you use a traceable service for safe delivery.
If your item is faulty we will reimburse delivery costs however, please use the most economical delivery method to return your items as we cannot reimburse for an amount higher than the original delivery costs.
Please return your item to;
ZOONO GROUP OF COMPANIES
24 Bishop Dunn Place
For Australia and other international returns:
Please contact us and we will assist you through the process.