Got a question? Check out the list of FAQs below! If you don't find the answer to your question, please feel free to get in touch (See bottom of this page for our contact form).
Unfortunately we don't ship to Russia due to strict customs procedures.
Delays due to customs clearance or internal service are not accounted for. International orders may incur import duties or taxes levied by the authorities in your country. These duties, taxes or charges are payable by the receiver. The threshold in the UK is low.
Our courier provider does not ship to the following places: Crimea Region, Cuba, Iran, North Korea, Russia, Sudan, Syria.
Within Australia: 5-10 business days.
[Our dispatch centre is based in New Zealand].