A New Chapter for Zoono Australia
We're excited to announce that Zoono Australia is joining forces with our New Zealand operations. Starting March 21, 2025, our Australian online store (zoono.com.au) will be fully integrated into our New Zealand platform (zoono.co.nz).
What This Means for You
This strategic move allows us to streamline our operations while maintaining the exceptional service and product quality you've come to expect from Zoono. Here's what you need to know:
- Your Account: Your customer account and order history have been migrated to our NZ store
- Same Products: The same trusted Zoono products will remain available
- Australian Currency: You'll still shop in AUD with appropriate GST rates
- New Shipping Timeframes: Orders will now be fulfilled from New Zealand with shipping times ranging from 5-14 business days depending on your location
Why We're Making This Change
At Zoono, our purpose is "providing a healthier & safer environment." This consolidation enables us to better serve this mission by:
- Centralizing our inventory management
- Creating operational efficiencies
- Ensuring consistent product availability
- Maintaining our commitment to quality and service
What Happens Next?
When you visit zoono.com.au, you'll be automatically redirected to our New Zealand store, where you'll see a dedicated Australia section. Your existing account details have been transferred, and you'll receive a password reset email to access your account.
Questions?
We understand change can bring questions. Our customer service team is ready to assist with any inquiries you might have about this transition. Simply contact us and we'll be happy to help.
We're grateful for your continued support as we enhance our operations to serve you better. At Zoono, we remain committed to our vision of "a world where people don't give germs a second thought."
The Zoono Team
